Industry Insights & Company News

From Complaints to Community: Rethinking Resident Engagement in Well-Run Buildings

By Jamie Fletcher BSc (Hons) MTPI MRICS

For many involved in block management in London, “resident engagement” can feel like a polite…

The Building Safety Act Explained: What ‘Reasonable Steps’ Really Look Like in Practice

By Ella Fletcher BA (Hons) MTPI AssocRICS

The introduction of the Building Safety Act has brought increased attention to compliance across block…

Property Management Doesn’t Have to Be Daunting: Why We Do Things Differently

By Ella Fletcher BA (Hons) MTPI AssocRICS

Many Resident Directors do not step into the role because they set out to oversee…

Is Your Managing Agent Too Reactive? Here’s What ‘Proactive’ Really Looks Like

By Ella Fletcher BA (Hons) MTPI AssocRICS

Many Resident Directors describe their managing agent as “reactive”. It is a word that comes…

The Hidden Value of Clear, Calm Communication in Property Management

By Jamie Fletcher BSc (Hons) MTPI MRICS

If you have ever been a Resident Director, you will know this already: communication is…

Understanding Service Charges: A Leaseholder’s Guide to Transparency and Control

By Jamie Fletcher BSc (Hons) MTPI MRICS

What Are Service Charges? For most leaseholders, service charges are one of the least understood…

Why Personal Service Still Matters – Even in a Digital World

By Jamie Fletcher BSc (Hons) MTPI MRICS

We are living through a period of rapid technological change. In just a few short…

Sustainability Without the Slogans: Practical Upgrades That Actually Make a Difference

By Jamie Fletcher BSc (Hons) MTPI MRICS

Sustainability That Works – Not Words In a city full of promises about going green,…

How Olympus Handles Major Works Without the Drama

By Jamie Fletcher BSc (Hons) MTPI MRICS

Major Works Without the Stress For many residents, the phrase “major works” brings a sinking…

From Mansion Blocks to Modern High-Rises: Why Tailored Management is Essential

By Jamie Fletcher BSc (Hons) MTPI MRICS

Managing London’s Past, Present and Future – All at Once London’s skyline tells a story…

Service Charge Index 2024

By Ella Fletcher BA (Hons) MTPI AssocRICS

QUARTER 2, 2024 Service Charge Costs have been getting a lot of negative press lately…

What Does a Managing Agent Do?

By Ella Fletcher BA (Hons) MTPI AssocRICS

QUARTER 1, 2024 The world of UK leasehold and freehold can be mystifying to say…

Much Anticipated Freehold and Leasehold Reform Announced in The King’s Speech

By Ella Fletcher BA (Hons) MTPI AssocRICS

QUARTER 4, 2023 It is for many years now that we have listened to Government…

Right to Enfranchise

By Ella Fletcher BA (Hons) MTPI AssocRICS

QUARTER 4, 2023 Right to Enfranchise is seen by most leaseholders struggling with a difficult…

Right to Manage

By Ella Fletcher BA (Hons) MTPI AssocRICS

QUARTER 4, 2023 Right To Manage is a popular process that is available to leaseholders…

The Roles and Responsibilities of a Resident Director

By Ella Fletcher BA (Hons) MTPI AssocRICS

QUARTER 4, 2023 It’s important to understand the Roles and Responsibilities of a Resident Director…

Building Community Engagement – The Inaugural Garden Party

By Jamie Fletcher BSc (Hons) MTPI MRICS

QUARTER 3, 2023 At Olympus Management we are often talking about community engagement and social…

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